AT BOLD VETERINARY CLINIC we collect data from our clients which includes names, addresses, telephone numbers and email addresses. This data is then stored on our computer system and is used to communicate with our clients to send out vital vaccination reminders, and other important information. This information must be up to date and correct.

We share this data, WITH YOUR CONSENT, with other agencies to include your insurance company ,microchip database and reference laboratories.

We share this data, WITH YOUR CONSENT, with other veterinary practices and referral practitioners in the event of your pet requiring specialist medical attention or advice.

WE DO NOT SHARE YOUR PERSONAL DATA WITH ANY THIRD PARTY i.e. Marketing and advertising.

Bold veterinary clinic will hold your personal data under legitimate interest and legislation such as Veterinary Medicines Regulations require us to hold data for 7 years. You have right of access to your individual data and we will provide a copy of this data and provide detailed information about how the data is processed. This will be provided within one month of the request. You may request this data to be deleted at anytime and this would be completed within ONE calendar month, unless there are legitimate reasons not to do so.

When calling Bold Veterinary Clinic calls may be recorded for training and monitoring purposes.